Service Level Guarantee (SLG)
NWASCO requires water and sanitation services providers to guarantee their customers a certain and defined level of service for a specified price in a Service Level Guarantee (SLG), thus ensuring “value for money”.
NWASCO requires water and sanitation services providers to guarantee their customers a certain and defined level of service for a specified price in a Service Level Guarantee (SLG), thus ensuring “value for money”.